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Post by account_disabled on Jan 11, 2018 14:33:27 GMT 8
Hi, Let me describe how the alarm works and this should shed some light on some of the issues involved. When you are attacked, a push notification is sent out by Grepolis through the internet to the app on your phone or tablet. Once the notification leaves the InnoGames network, we rely on Apple (for iPhones) and Google (for Androids) to relay them to your app, however they control the carrier networks under their respective domains. Currently we are experiencing A LOT of players reporting issues with Android based phones. We can see the notifications are being sent, however, they are not always being received by the app. Frequently in these cases this is a problem with the carrier. Our Developers are aware of this and are working with our partners in that carrier to correct this issue. Keep in mind InnoGames does not own or control these carriers, they are their own corporate entities with their own corporate priorities. For More Details Product Design Marketing Examples
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